Helpline and chat support
Name | Website | Further info | Telephone | Email |
YoungMinds - Crisis Messenger | https://youngminds.org.uk/get-urgent-help/youngminds-crisis-messenger/ | The YoungMinds Crisis Messenger text service provides free, 24/7 crisis support across the UK. If you are experiencing a mental health crisis and need support, you can text YM to 85258.erienced clinical supervisors. | Text YM to 85258 | n/a |
YoungMinds - Parent Helpline | https://youngminds.org.uk/for-parents/parents-helpline | Call our Parents Helpline for detailed advice, emotional support and signposting about a child or young person up to the age of 25, from 9:30am to 4pm, Monday to Friday. | 0808 802 5544 | n/a |
Crisis Text Line | https://www.crisistextline.org/ | Crisis Text Line provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need. | Text HOME to 85258 | n/a |
Samaritans - Urgent help | https://www.samaritans.org/contact-samaritan | They offer listening and support to people and communities in times of need. In prisons, schools, hospitals and on the rail network, Samaritans are working with people who are going through a difficult time and training others to do the same. Every life lost to suicide is a tragedy, and Samaritans' vision is that fewer people die by suicide. | 116 123 | jo@samaritans.org |
National Autism Society Parent Helpline | https://www.autism.org.uk/help-and-support/parent-to-parent | Parent to Parent is a confidential telephone service providing emotional support to parents and carers of autistic adults or children. The service is provided by trained parent volunteers who are all parents of an autistic adult or child. | 0808 800 4106 | n/a |
Coram Voice - adviceline for looked after children | https://coramvoice.org.uk/get-help/ | Coram Voice offers support and information for children and young people in care, on the edge of care and care leavers. | Freephone: 0808 800 5792 or SMS/Text: 07758 670 369 | n/a |
National Domestic Abuse Helpline (24/7) | https://www.refuge.org.uk/get-help-now/phone-the-helpline/ | You can speak to a member of the National Domestic Abuse Helpline team at any time, day or night. The Helpline adviser will offer confidential, non-judgmental information and expert support. | 0808 2000 247 | n/a |
Hillingdon Multi-Agency Safeguarding Hub (MASH) | https://hillingdonsafeguardingpartnership.org.uk/useful-guidance/mash | Hillingdon Multi-Agency Safeguarding Hub (MASH) is a multi-agency team whose information sharing makes it easier for social workers to decide on the best type of intervention needed to protect the child and support the family, and means families get the right help quicker.icker. | 01895 556633 | LBHMash@hillingdon.gov.uk |
SEND Advisory Service Advice Line | https://hillingdon.gov.uk/Support-and-resources-for-children-and-young-people-with-SEND-and-their-families | The SEND Advisory service advice line is for all general enquires, support and advice to signpost for all things SEND. The aim to respond in 48 hrs | n/a | sasinclusion@hillingdon.gov.uk |